Terms of Use
Acceptance of Terms
By accessing or using the NorthBay Insurance Group website (the “Site”), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Site.Use of Content
All content on the Site—text, graphics, logos, images, and software—is the property of NorthBay Insurance Group or its licensors.
You may view and download materials for your personal, non-commercial use only. Any other use (reproduction, distribution, modification) is strictly prohibited without our prior written consent.
User Conduct
You agree not to use the Site for any unlawful purpose or in a way that violates any local, state, or federal laws.
You will not interfere with or damage the Site’s operation or security.
Third-Party Links
The Site may contain links to third-party websites. NorthBay Insurance Group is not responsible for their content or privacy practices.Limitation of Liability
The Site is provided “as is” without warranties of any kind.
NorthBay Insurance Group, its officers, agents, or affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of—or inability to use—the Site.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law provisions.Changes to Terms
We may update these Terms at any time. Revised Terms are effective upon posting. Your continued use of the Site constitutes acceptance of the new Terms.
Privacy Policy
Information We Collect
Personal Data: Name, email, phone number, address, date of birth (when provided).
Usage Data: IP address, browser type, pages visited, time and date of visits.
How We Use Your Information
To provide and manage insurance services and quotes.
To communicate with you regarding policy updates, renewals, and marketing (with your consent).
To improve our Site and customer experience through analytics.
Cookies & Tracking
We use cookies and similar technologies to track Site usage, remember preferences, and analyze traffic. You can disable cookies via your browser settings, but some Site features may not function.Data Sharing & Disclosure
We do not sell or rent your personal information.
We may share data with:
Insurance carriers and service providers to facilitate quotes and policies.
Law enforcement or regulators when required by law or to protect our rights.
Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is completely secure.Your Rights
Access & Correction: You may review or correct your personal data by contacting us.
Opt-Out: You can opt-out of marketing communications at any time by emailing privacy@northbayinsurance.com.
Retention
We retain your personal data for as long as needed to fulfill the purposes outlined, comply with legal obligations, resolve disputes, and enforce our agreements.Contact Us
For questions about these Terms or Privacy Policy, email privacy@northbayinsurance.com or call 305-710-6663.
Consent for receiving text SMS
REP: As part of our service we can send you automated monthly Update alerts regarding NORTHBAY INSURANCE GROUP INC account payment activity, documents status, application status and more. We will send two or more messages per month depending on the Account status. Message and data rates may apply, depending on your mobile phone service plan. At any time you can get more help by replying HELP to these texts, or you can opt out completely by replying STOP. Mobile Terms of Service are available at northbayinsurancegroup.com and our Privacy Statement can be found at northbayinsurancegroup.com. Please reply with 'yes' or 'no' to indicate if you would like this service".
NORTHBAY INSURANCE GROUP INC Customer: "Yes"
REP: "Great! We will send you a text message to confirm your enrollment here shortly.